Cerebral
Online therapy & psychiatry
Redesigning Mental Health Assessments to Boost Engagement
+30%
Visit completion
+12%
Assessment completion
↑ 8 points
CSAT
Cerebral
Online therapy & psychiatry
Churn Prevention & Redirect Experience
↓ 35%
Session cancellation
Month-over-month retention
Chime
Fee-free mobile banking service
Case Management Tooling for Support Agents
$850k
Annual cost savings
↓ 55%
Agent time spent
↑ 5 points
Support NPS
Social media & micro-blogging platform
Push Notifications New User Activation
3 research insights
That influenced the product roadmap
↓ 30%
Time saved on product iteration




